Phoenix Water Filters Store Guide: Prices, Shipping and Returns (2026)

Phoenix Water Filters product photo — Photo: phoenixwaterfilters.co.uk

The short version

Phoenix Water Filters is an online store selling water filter cartridges and water filter, based in the United Kingdom. Most prices fall between £6 and £65. It ships free over £99 and takes returns within 100 days.

Worth knowing

Free shipping over £99
100-day return window
10-Year warranty on some products
100-day money-back guarantee
Pay-later options at checkout

This guide covers what Phoenix Water Filters sells, typical prices, and how its shipping and returns work, using what the store publishes on phoenixwaterfilters.co.uk. We last checked it in November 2026.

What Phoenix Water Filters sells

Its catalog feed listed about 15 products when we checked; the biggest groups are water filter cartridges (2) and water filter (2). Most prices run from £6 to £179, and the middle half of the range sits between £6 and £65.

In its own words: “The Phoenix Gravity water filtration system delivers clean, great-tasting drinking water.”

Shipping and delivery

Free shipping on orders over £99.

Shipping policy: phoenixwaterfilters.co.uk/policies/shipping-policy

Returns and refunds

Return window: 100 days.
100-day money-back guarantee.
Warranty: 10-Year warranty on at least some products.

Returns policy: phoenixwaterfilters.co.uk/policies/refund-policy

Paying, help and company details

Payment options shown on the site include PayPal, Apple Pay, Google Pay, Shop Pay and Venmo.
Ways to get help: phone, live chat or email or contact form.
Based in the United Kingdom.
Product reviews on the site are collected with Judge.me.
Social accounts linked from the site: Instagram, Facebook, TikTok and YouTube.
The shop runs on Shopify.

Before you buy from Phoenix Water Filters

Check the voltage, plug type and capacity for appliances.
Look for the warranty length and whether you register it with the maker.
Replacement parts and filters can cost more than the device over time; check their prices.
For smart-home devices, see whether features need a paid subscription.

Prices we found

A sample of products listed on phoenixwaterfilters.co.uk when we last checked. Prices and stock change; the store's site has the current price.

Product	Type	Price
Phoenix Gravity PrimeEasy	Accessories	£6
Knob	Accessories	£6
Stainless Steel Tap	Accessories	£24
POSTreat FluoRid Media Refill	FluoRid Media Refill	£39
POSTreat Fluoride Removal Filter Cartridge	Water Filter Cartridges	£69
KokoCarb Cartridges	Water Filter Cartridges	£89
The Phoenix Gravity Mini - 1L	Water Filter	£139
The Phoenix Gravity Water Filter	Water Filter	£179

Questions about Phoenix Water Filters

Is Phoenix Water Filters legit?

Phoenix Water Filters sells through its own website, phoenixwaterfilters.co.uk. It publishes shipping information, a returns policy and contact options (phone, live chat or email or contact form). Checkout supports PayPal, Apple Pay, Google Pay and Shop Pay, which give some buyer protection. We can’t vouch for any store, so for a large order check recent independent reviews and the return terms first.

Does Phoenix Water Filters offer free shipping?

Yes, on orders over £99, according to the store. Smaller orders pay the shipping rate shown at checkout.

What is Phoenix Water Filters’s return policy?

The store accepts returns within 100 days. Check the full policy for conditions such as unworn or unopened items.

Where is Phoenix Water Filters based?

Phoenix Water Filters is based in the United Kingdom, according to its website.

This guide is based on information Phoenix Water Filters publishes and was checked in November 2026. Links to the store are affiliate links; we may earn a commission at no cost to you. How that works.