BidetMate Store Guide: Prices, Shipping and Returns (2026)

BidetMate product photo — Photo: bidetmate.com

The short version

BidetMate is an online store selling bidet seats, smart toilet and additional resources, based in the United States. Most prices fall between $265 and $400. It ships free on every order and takes returns within 30 days.

Worth knowing

Free shipping on every order
30-day return window
3-Year warranty on some products
Pay-later options at checkout

Watch for

20% restocking fee can apply

This guide covers what BidetMate sells, typical prices, and how its shipping and returns work, using what the store publishes on bidetmate.com. We last checked it in November 2026.

What BidetMate sells

BidetMate’s menu groups products into bidet seats, smart toilet, additional resources, warranty information and register your warranty. Its catalog feed listed 7 products when we checked; the biggest groups are electric bidet seat (6).

Most prices run from $150 to $1,500, and the middle half of the range sits between $265 and $400. In its own words: “Warm-water washing, heated seats, and easy DIY install.”

Shipping and delivery

Free shipping on all orders, according to the store.
Delivery estimate quoted: 1–5 business days.

Shipping policy: bidetmate.com/policies/shipping-policy

Returns and refunds

Return window: 30 days.
A 20% restocking fee can apply.
Warranty: 3-Year warranty on at least some products.

Returns policy: bidetmate.com/policies/refund-policy

Paying, help and company details

Payment options shown on the site include PayPal, Apple Pay, Shop Pay and Venmo.
Ways to get help: email or contact form.
Based in the United States.
Product reviews on the site are collected with Loox.
Social accounts linked from the site: Instagram and Facebook.
The shop runs on Shopify.

Before you buy from BidetMate

Check the voltage, plug type and capacity for appliances.
Look for the warranty length and whether you register it with the maker.
Replacement parts and filters can cost more than the device over time; check their prices.
For smart-home devices, see whether features need a paid subscription.

Prices we found

A sample of products listed on bidetmate.com when we last checked. Prices and stock change; the store's site has the current price.

Product	Type	Price
BidetMate 1000 Series Electric Bidet Seat	Electric Bidet Seat	$265
BidetMate 3000 Series Electric Bidet Seat	Electric Bidet Seat	$380
BidetMate 2000 Series Electric Bidet Seat	Electric Bidet Seat	$400
BidetMate 3500 Series Electric Bidet Seat	Electric Bidet Seat	$450
BidetMate 6000 Series Bidet Toilet	Integrated Bidet Toilet	$1,500

Questions about BidetMate

Is BidetMate legit?

BidetMate sells through its own website, bidetmate.com. It publishes shipping information, a returns policy and contact options (email or contact form). Checkout supports PayPal, Apple Pay, Shop Pay and Venmo, which give some buyer protection. We can’t vouch for any store, so for a large order check recent independent reviews and the return terms first.

Does BidetMate offer free shipping?

Yes. The store says shipping is free on all orders.

What is BidetMate’s return policy?

The store accepts returns within 30 days. Check the full policy for conditions such as unworn or unopened items.

Where is BidetMate based?

BidetMate is based in the United States, according to its website.

This guide is based on information BidetMate publishes and was checked in November 2026. Links to the store are affiliate links; we may earn a commission at no cost to you. How that works.